Associate Director of Design

New York, United States Full-time

About us

ERGO Interactive is a market leader in hyper-personalized, customer journey design. We’re looking for an exceptional Associate Director of Design with an impressive digital background to join our team and help to lead our vision.

If you love using design to tell stories and thrive off smart, energetic people, you’ve just found your new home.

Please apply with your résumé, portfolio links and a thoughtful cover letter.

About the role

The Associate Director of Design needs to be a player/coach, able to generate high-level strategic discussions and partnerships at the client level, as well as mentor multi-level designers and collaborate closely with cross-discipline partners. 

  • Manage and oversee work of at least 6 members of the Design team, helping to drive their career growth and skills
  • Design customer-first work that inspires and engages across platforms and devices
  • Create innovative email and web journeys that drive engagement and ROI
  • Constantly strive for better, more innovative and differentiated brand solutions
  • Use data to lead your design thinking and be fluent in creating user-friendly data visualizations
  • Lead projects from ideation to implementation
  • Create pixel-perfect work of award-winning caliber
  • Proactively track trends in email and web design
  • Provide quality control and a “last eye” on the work so we’re delivering pixel-perfect work to our clients
  • Clearly and confidently present the big ideas and the smallest details to internal team, clients and prospects 

What you’ll bring to us

  • A Bachelor’s degree in design (or a similar field)
  • 6-8 years of agency experience working for Fortune 500 brands
  • An impressive portfolio of work across platforms and channels, with email design being a huge plus
  • Fluency in web production and the capabilities within digital channels
  • Left and right brain working in tandem
  • Professionalism and a confident, collaborative approach to client-facing and colleague interactions
  • The ability and warmth to inspire clients and earn their trust in presentations and workshops
  • A deadline- and detail-oriented nature—you thrive in a fast-paced, agile environment
  • Strong teamwork and communication skills—you’re open to listening to new ideas and take thoughtful action to bring them to life
  • The will to win with a lot of integrity and a sense of humor


  • A comprehensive career development program and training
  • Gym membership
  • Bagel Fridays
  • Summer Fridays
  • Office bar cart, produce, healthy and unhealthy snacks, Nespresso
  • Pool table
  • Competitive vacation allowance
  • Company-paid office shut-down between Christmas and New Year’s Day
  • Health, vision & dental benefits
  • 401k plan
  • Referral bonus program
  • Pet-friendly office
  • Fun company outings and events
  • Very cool industrial-style Greenwich Village studio space

 The best perk? Our people. If you’re ready to join us, apply now!